PRIVACY POLICY
How CollectiveSQ Handles Information
CollectiveSQ respects the privacy of employers, candidates, training participants, website visitors, and others who communicate with us. This policy explains how we may collect, use, store, and protect information.
Effective Date: August 24, 2026
INTRODUCTION
CollectiveSQ (“we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how CollectiveSQ may collect, use, store, disclose, and protect information when you visit our website, request staffing services, apply for a professional opportunity, participate in a training program, access training materials, or otherwise communicate with us.
By using this website or voluntarily submitting information to CollectiveSQ, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
The information we collect depends on how you use the website and interact with CollectiveSQ.
Information You Provide Directly
You may provide information when you:
- Complete an employer consultation form
- Submit a candidate application
- Send a résumé or professional profile
- Request training information
- Apply for access to the Bilingual Training Library
- Enroll in a training program
- Contact us by telephone or email
- Participate in an interview or skills assessment
- Submit feedback or respond to a questionnaire
Information You Provide May Include
- Your name
- Telephone number
- Email address
- Country or general location
- Employer or business name
- Professional title
- Résumé or curriculum vitae
- Education and work history
- Languages and proficiency levels
- Professional skills and software experience
- Employment preferences and availability
- Compensation expectations
- Training interests
- Interview notes
- Assessment results
- Communications with CollectiveSQ
- Any other information you voluntarily submit
Candidates should not include government identification numbers, bank information, medical records, passwords, or other highly sensitive information in an initial website submission unless CollectiveSQ specifically requests the information through an appropriate process.
Employer Information
Employers may provide information concerning their organizations, staffing requirements, work schedules, technology, professional expectations, training needs, and available positions.
Employer representatives should not submit client records, privileged communications, confidential case information, financial account information, or other sensitive materials through a general website form.
Training Information
If you participate in a CollectiveSQ training program, we may collect information concerning:
- Programs or lessons assigned
- Training language
- Lesson completion
- Attendance
- Practice assignments
- Knowledge-review responses
- Instructor feedback
- Requests for assistance
- Access to restricted training materials
CollectiveSQ may use this information to administer training, evaluate participation, recommend additional lessons, and maintain program records.
2. INFORMATION COLLECTED AUTOMATICALLY
The website or its service providers may automatically collect limited technical information when you visit the website.
This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Pages visited
- Date and time of access
- Referring website
- Website interactions
- Cookie or similar technology identifiers
This information may be used to maintain website functionality, improve performance, understand how visitors use the website, detect security concerns, and measure general website traffic.
CollectiveSQ should update this section if analytics, advertising pixels, chat applications, appointment software, or other tracking technologies are later added to the website.
3. HOW WE MAY USE INFORMATION
CollectiveSQ may use information for purposes including:
- Responding to questions and consultation requests
- Evaluating employer staffing needs
- Communicating with prospective employers
- Reviewing candidate qualifications
- Matching candidates with potential opportunities
- Coordinating interviews
- Conducting skills assessments
- Providing staffing and onboarding services
- Administering training programs
- Managing access to training materials
- Developing employer-specific instruction
- Maintaining business and program records
- Improving the website and CollectiveSQ services
- Protecting website, account, and information security
- Preventing fraud or misuse
- Complying with applicable legal obligations
- Establishing, exercising, or defending legal rights
CollectiveSQ does not guarantee employment, placement, enrollment, or an employer engagement merely because an individual submits information.
4. CANDIDATE INFORMATION AND POTENTIAL EMPLOYERS
When a candidate seeks staffing opportunities through CollectiveSQ, we may use the candidate’s information to evaluate qualifications and identify possible matches.
With the candidate’s authorization or as otherwise appropriate for the requested staffing service, CollectiveSQ may provide selected professional information to prospective employers. This may include:
- Résumé or professional profile
- Work history
- Education
- Language abilities
- Professional skills
- Availability
- General compensation expectations
- Assessment or interview information
- Other information relevant to the opportunity
CollectiveSQ should not provide unnecessary sensitive information to an employer.
Prospective employers may maintain their own records and apply their own privacy practices to information received during the recruitment or selection process. Candidates may ask the employer how it handles applicant information.
Submission of a candidate’s information does not require an employer to conduct an interview or offer a position.
5. HOW INFORMATION MAY BE DISCLOSED
CollectiveSQ may disclose information in the following circumstances:
Service Providers
Information may be shared with companies that provide website hosting, email, file storage, communications, security, training delivery, scheduling, or other operational services.
These providers should receive only the information reasonably necessary to perform their services.
Employers and Business Clients
Candidate information may be shared with prospective or current employers as described in this Policy and according to the applicable staffing process.
Instructors and Program Personnel
Training information may be shared with instructors, administrators, reviewers, or employer representatives responsible for the applicable program.
Professional Advisers
Information may be disclosed to attorneys, accountants, consultants, insurers, or other professional advisers when reasonably necessary.
Legal and Safety Requirements
Information may be disclosed when CollectiveSQ reasonably believes disclosure is necessary to:
- Comply with applicable law or legal process
- Respond to a lawful governmental request
- Protect the rights or property of CollectiveSQ
- Investigate suspected fraud, misuse, or security incidents
- Protect the safety of an individual
- Enforce an applicable agreement or website policy
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to appropriate protections.
CollectiveSQ does not sell personal information for monetary compensation. This statement should be reviewed if CollectiveSQ later adopts advertising, lead-sharing, or data-related practices that could be treated as a “sale” or “sharing” under an applicable privacy law.
6. GOOGLE DRIVE AND TRAINING MATERIALS
CollectiveSQ may use Google Drive to host training videos, fictional exercises, templates, and other educational materials.
When you open a Google Drive link, your interaction with Google’s services may also be governed by Google’s own privacy policy and account settings.
Restricted training folders may require an authorized Google account. Your name, email address, account image, or activity may be visible to CollectiveSQ or a folder administrator depending on the applicable Google settings and permissions.
Participants must not upload actual client records, employer-confidential materials, or personal information to a general training folder unless expressly authorized through an approved process.
CollectiveSQ may remove access when a participant completes a program, violates a training agreement, leaves an employer, or no longer requires access.
7. IONOS HOSTING AND WEBSITE SERVICES
The CollectiveSQ website is being developed using IONOS services. IONOS may process technical information necessary to host, secure, and operate the website.
The precise information processed may depend on the IONOS products, website features, consent settings, and integrations activated by CollectiveSQ.
CollectiveSQ should review the final IONOS configuration before publishing this Policy. Any analytics, forms, scheduling applications, social media integrations, embedded videos, or third-party plugins should be identified and addressed when appropriate.
8. COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small files that websites may store on a visitor’s device. They can support essential website functions, remember preferences, improve performance, or measure website activity.
The CollectiveSQ website may use:
- Cookies required for website operation
- Security cookies
- Session or login cookies
- Preference cookies
- Analytics cookies, if analytics are activated
- Cookies associated with embedded third-party services
Where required, visitors should be given an opportunity to accept or reject nonessential cookies through the website’s consent controls.
Disabling certain cookies may affect the operation of password-protected training pages or other website features.
CollectiveSQ should not list a particular analytics or advertising service in this Policy unless that service is actually installed.
9. DATA SECURITY
CollectiveSQ seeks to use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Such measures may include:
- Access limitations
- Password-protected accounts
- Restricted Google Drive permissions
- Secure service providers
- Staff confidentiality expectations
- Separate training and business folders
- Device and account security practices
- Review and removal of unnecessary access
No website, email system, cloud service, or electronic transmission can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through ordinary email or public website forms.
10. DATA RETENTION
When a candidate seeks staffing opportunities through CollectiveSQ, we may use the candidate’s information to evaluate qualifications and identify possible matches.
With the candidate’s authorization or as otherwise appropriate for the requested staffing service, CollectiveSQ may provide selected professional information to prospective employers. This may include:
- Résumé or professional profile
- Work history
- Education
- Language abilities
- Professional skills
- Availability
- General compensation expectations
- Assessment or interview information
- Other information relevant to the opportunity
CollectiveSQ should not provide unnecessary sensitive information to an employer.
Prospective employers may maintain their own records and apply their own privacy practices to information received during the recruitment or selection process. Candidates may ask the employer how it handles applicant information.
Submission of a candidate’s information does not require an employer to conduct an interview or offer a position.
11. CROSS-BORDER PROCESSING
CollectiveSQ provides nearshore staffing and professional training services involving participants and organizations in different countries.
Information may therefore be accessed, transferred, stored, or processed in the United States, Latin America, or other locations where CollectiveSQ, an employer, instructor, or service provider operates.
Privacy and data-protection rules may differ between countries. Where required, CollectiveSQ may implement contractual, administrative, or technical measures appropriate to the transfer.
By requesting international staffing or training services, you understand that cross-border processing may be necessary to provide the requested service.
12. YOUR PRIVACY CHOICES
Depending on your location and the applicable law, you may have the right to request that CollectiveSQ:
- Confirm whether it maintains information about you
- Provide access to certain information
- Correct inaccurate information
- Delete certain information
- Restrict or object to certain processing
- Provide a portable copy of certain information
- Withdraw consent where processing is based on consent
- Stop sending promotional communications
These rights may be subject to exceptions, identity verification, legal retention requirements, contractual obligations, and the rights of other individuals.
To submit a privacy request, email staff@collectivesq.com with the subject line Privacy Request.
CollectiveSQ may request reasonable information to confirm your identity and understand the request. Do not send a copy of your government identification unless CollectiveSQ determines that it is necessary and provides appropriate instructions.
13. EMAIL AND TELEPHONE COMMUNICATIONS
If you provide your email address or telephone number, CollectiveSQ may use it to respond to your request, discuss staffing or training services, coordinate interviews, administer programs, or communicate about a professional opportunity.
You may ask CollectiveSQ to stop sending nonessential promotional communications. Operational communications concerning an active application, staffing relationship, training program, or requested service may continue as necessary.
Standard telephone, text-message, or data charges imposed by your provider may apply.
14. THIRD-PARTY WEBSITES
The CollectiveSQ website may contain links to Google Drive, LinkedIn, employer websites, scheduling services, or other third-party platforms.
CollectiveSQ does not control the privacy or security practices of independent third parties. Visitors should review the applicable third party’s privacy policies before submitting information or creating an account.
A link does not necessarily constitute an endorsement of all services, content, or privacy practices offered by the third party.
15. CHILDREN’S PRIVACY
The CollectiveSQ website and services are intended for employers and adults seeking professional staffing or training opportunities.
CollectiveSQ does not knowingly seek personal information directly from children under 13 through this website. If CollectiveSQ learns that information was submitted by a child without appropriate authorization, it may take reasonable steps to delete the information.
Parents or guardians who believe a child has submitted information may contact staff@collectivesq.com.
16. CHANGES TO THIS POLICY
CollectiveSQ may update this Privacy Policy to reflect changes in its website, services, technology, legal requirements, or information-handling practices.
The updated version should be posted on this page with a revised effective date. Material changes may also be communicated through another appropriate method.
Visitors should review this page periodically.
CONTACT COLLECTIVESQ
Questions, concerns, or privacy requests may be directed to:
CollectiveSQ
Email: staff@collectivesq.com
Telephone: (347) 696-7463
For privacy requests, use the email subject line: Privacy Request.
CollectiveSQ
Building dependable remote teams.
Supporting professional success.